Privacy Policy
Starveil Sdn Bhd ("Starveil", "we", "us", or "our") respects your privacy and is committed to protecting your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). This policy outlines how we collect, use, and safeguard the information of our clients, suppliers, and website visitors when engaging with our telecommunications equipment wholesale services.
1. Data We Collect
We may collect personal and professional information including your name, business email address, corporate phone number, company registration details, and financial information for transaction processing. We also collect technical data such as IP addresses and device identifiers when you interact with our network hardware or digital platforms.
2. How We Use Data
The information collected is used to manage wholesale orders of telecommunications equipment, issue invoices in Malaysian Ringgit (RM), coordinate logistics and shipping via industrial partners, provide technical maintenance support, and ensure compliance with regulatory standards for communication infrastructure in Malaysia.
3. Legal Basis for Processing
We process your data primarily for the performance of our supply contracts. We also process data where it is necessary for our legitimate business interests, to comply with Malaysian legal obligations, or when we have obtained your specific consent for communications regarding new equipment technologies.
4. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze traffic patterns. These small files are stored on your device and help us understand site navigation for equipment procurement. You may disable cookies through your browser settings, though this may limit some functional aspects of the wholesale portal.
5. Sharing with Third Parties
We do not sell your personal data. We may share information with trusted third parties who assist us in operating our business, such as Malaysian banking institutions for RM audits, logistics companies for equipment delivery, and cloud infrastructure providers for network management tool hosting.
6. International Transfers
Due to the global nature of telecommunications manufacturing, your data may be transferred to or stored on servers outside of Malaysia. We ensure that such transfers are conducted under strict non-disclosure agreements and meet equivalent standards of protection as required by local law.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, tax, or business reporting requirements mandated by Malaysian corporate regulations.
8. Your Rights Under Applicable Law
Under the PDPA, you have the right to request access to, correction of, or withdrawal of consent for the processing of your personal data. You may also object to processing for marketing purposes at any time. To exercise these rights, please contact our Compliance Officer using the details provided below.
9. Security
We implement robust technical and organizational measures to prevent unauthorized access, alteration, or loss of your data. This includes encrypted transmission protocols for financial transactions and secure storage for industrial configuration files.
10. Third-Party Links
Our portal may contain links to websites operated by equipment manufacturers or industry regulators. We are not responsible for the privacy practices or content of these external sites and recommend reviewing their respective policies.
11. Updates to this Policy
We may update this policy periodically to reflect changes in our wholesale operations or Malaysian legislative requirements. The latest version will always be posted on our website with the effective revision date.
12. Contact Details
For any privacy-related inquiries, please contact:
Privacy Compliance Officer
Starveil Sdn Bhd
Email: privacy@starveil.com.my
Address: Industrial High-Tech Zone, 40460 Shah Alam, Selangor, Malaysia.